Refund & Return Policy

Refund & Return Policy – ITA PERMIT

We proudly offer a 30-Day Money-Back Guarantee to give you peace of mind with your purchase.

When are you eligible for a refund?

• If your order was not delivered as described
• If your documents were rejected despite valid use (proof required)
• If there was an issue we could not resolve

Conditions:

• Refunds must be requested within 30 days of purchase
• We may ask for confirmation that the digital document was not used
• Physical items do not need to be returned, but requests are reviewed case-by-case

To request a refund, contact us at support@itapermit.com or From Live Chat by Whatsapp or Website with your order ID or E-Mail and reason. Refunds are usually processed within 3–7 business days once approved.